NDIS Registered · Sydney

Compassionate care that empowers independence.

NewAura connects NDIS participants across Sydney with qualified, person-centred support workers — so you can live your way, in your home, on your schedule.

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10+: Years of care
500+: Lives supported
24/7: Available support

NewAura support worker assisting a participant at home

Person-Centred Support

Done your way, on your schedule

“They treat my son like family. Truly life-changing support.”

— Sarah M., Bidwill

NDIS Registered Police Checked Staff Multilingual Workers All Funding Types Accepted Support Within 48 Hours

Our Services

Everything we can help with

A full suite of NDIS support designed around the way you want to live — flexible hours, qualified workers, zero compromise on care.

Supported Independent Living

Personal Care & Hygiene

Community Access

Health & Medication

Transport Assistance

Domestic Assistance

Support worker laughing with NDIS participant

100%

Participant-first approach to every plan we build.

About NewAura

Care that feels like family.

We're a Sydney-based NDIS registered provider built on a simple belief: every person deserves support that respects who they are and what they want from life. Our workers are matched to your goals, your culture and your routine — not the other way around.

Person-centred plans designed around you
Qualified, police-checked support workers
Multilingual team across Greater Sydney
Flexible hours — from a few per week to 24/7

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Why families choose us

Why choose NewAura?

Experience and Expertise

A seasoned team with deep knowledge of the NDIS and the realities of day-to-day support.

Personalised Care Plans

Every plan is shaped around your goals, routine, culture and the way you want to live.

Proven Track Record

Hundreds of Sydney families trust NewAura with the people they love most.

Responsive Support Team

Reach a real human, fast. Most requests are actioned within one business day.

Holistic, Participant-Centred Approach

We support the whole person — wellbeing, independence, community and identity.

4.9/5

Average family rating across 500+ Sydney households we support.

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Your Journey With Us

From first hello to lasting independence

Four simple steps — no pressure, no jargon.

1

A friendly first chat

Reach out by call or form. We listen to your story, your goals and the kind of support that would actually make life easier.
2

Your personalised plan

We map your NDIS funding to a flexible support plan — hours, services and routines built completely around you.
3

Meet your matched worker

We hand-pick qualified, police-checked workers who fit your culture, language and personality — usually within 48 hours.
4

Ongoing care & reviews

Life changes — so does your plan. We check in often and fine-tune your support as your goals and needs evolve.

Start your journey

Where we work

Trusted NDIS support across Sydney.

Bidwill Mount Druitt Blacktown Hassall Grove Parramatta Penrith Liverpool Campbelltown Bankstown Auburn Fairfield Castle Hill Rooty Hill St Marys Quakers Hill Seven Hills Toongabbie Merrylands Granville Cabramatta Hurstville Chatswood Hornsby Ryde

Stories

Real people. Real independence.

“NewAura matched my daughter with a support worker who truly understands her. The difference in her confidence is incredible.”

Priya R.

Parent, Parramatta

“From the first call I felt heard. They built a plan around my routine — not the other way around.”

James T.

Participant, Penrith

“Reliable, kind, and professional. I finally feel in control of my own home and my own life.”

Aisha M.

Participant, Bankstown

FAQs

Questions, answered

Yes — NewAura is a fully NDIS registered provider, audited and compliant with the NDIS Practice Standards across all the supports we deliver.

We support participants right across Sydney and surrounding suburbs, including Western Sydney, Inner West, South West and the Hills District.

Most participants are matched with a worker and onboarded within 3–5 business days of their first consultation, with urgent supports available sooner.

Absolutely. We carefully match workers based on personality, language, culture and goals — and you're always free to request a different worker.

Yes — we work with NDIA-managed, plan-managed and self-managed participants. We make invoicing and reporting simple regardless of how your plan is managed.

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